Jeanette Cuppy

director of nursing

Jeanette Cuppy, Director of Nursing, has an unwavering commitment, clinical expertise, and compassionate nature that has transformed the standard of care at The Bridges at Ankeny. Jeanette is an exceptional individual who has dedicated her professional journey to improving the lives of elderly residents in multiple nursing homes around central Iowa. From an early age, Jeanette displayed a deep sense of empathy and a natural inclination towards caregiving. Growing up in a nurturing environment with family also in the medical field, she witnessed the challenges faced by older adults and developed a strong desire to make a positive impact in their lives.

Driven by this passion, our protagonist pursued a Registered Nursing degree, which equipped her with the necessary medical knowledge and skills to provide comprehensive care to the elderly. She excelled in her studies, demonstrating exceptional clinical expertise and a genuine concern for the well-being of her patients.

Upon obtaining her nursing degree, Jeanette embarked on a career dedicated to geriatric care. She began her journey as a registered nurse at Urbandale Healthcare, where she quickly distinguished herself through her exceptional clinical skills, leadership abilities, and a compassionate approach to patient care. Jeanette aided two nursing homes in Central Iowa to graduate from the Special Focus List set by the Department of Inspections and Appeals Licensures, which ranked each home as one of the worst compliance in the state at that time. Jeanette was able to turn around both facilities’ nursing teams and transformed them into 3- or 4-star communities.

Jeanette firmly believes in a holistic approach to elderly care. She understands that each resident has unique physical, emotional, and social needs, and she strives to create an environment that promotes individuality, dignity, and a high quality of life. She fosters a culture of respect, empathy, and open communication among the nursing staff, encouraging collaboration and a shared commitment to providing the best possible care.

Jeanette also places great emphasis on continuing education and professional development. She actively seeks out opportunities to stay abreast of the latest advancements in geriatric care, ensuring that her nursing staff is equipped with the knowledge and skills necessary to deliver exceptional care to residents.

Throughout her career, Jeanette has made a profound impact on the lives of residents and their families. Her leadership and unwavering commitment to excellence has elevated the standard of care within The Bridges, resulting in improved health outcomes, increased resident satisfaction, and a nurturing environment that feels like home.

Her dedication extends beyond the walls of her facility, as she actively participates at Iowa Healthcare Association on the quality committee. Her impact is not only felt within their own nursing home but also within the broader healthcare community, where they serve as an advocate for the elderly and a catalyst for positive change.

It is fitting that Jeanette personally received the Woman of the Year Award in 2020.  Jeanette also assisted The Bridges in receiving the Governor’s Award of Quality of Care, CMS top rated nursing facility, U.S. News & Reports top skilled and long-term care as well as many other awards.